Free standard shipping on orders over $60
At Medplex, we believe in making your shopping experience as convenient as possible. That’s why we offer free shipping on all orders over $60, no matter where you are in the US!
Simply add your favorite items to your cart and once your order total reaches $60 or more, free shipping will be automatically applied at checkout. It’s that easy!
We partner with top shipping carriers to ensure your orders are delivered quickly and safely. Most orders are processed within 1-2 business days, and you can expect your package to arrive within 3-7 business days after shipping.
We'll keep you informed every step of the way with email updates on your order status, including shipping confirmation and tracking information so you can follow your package right to your doorstep.
We're here to make your shopping experience as smooth and enjoyable as possible. Shop with confidence, knowing that you’ll receive your products quickly and without any extra shipping costs for orders over $60!
At Medplex, we are so confident in the quality of our products that we offer a 30-day return policy with a twist – we’ll cover the return shipping costs! If you receive an incorrect or defective item, rest assured, we’ve got your back.
Returning a new, unopened item within 30 days of delivery is simple. Just log in to your account, view your order under "Complete Orders" in the My Account menu, and click the Return Item(s) button. We’ll take care of the rest.
Expect your refund within four weeks of sending your package back to us, though most refunds are processed much faster. This period covers the time for your return to reach us (5-10 business days), our processing time (3-5 business days), and your bank’s processing time (5-10 business days).
We’ll keep you updated via email throughout the return process, ensuring you know exactly when to expect your refund.
We're here to make your shopping experience seamless and worry-free. Shop with confidence, knowing that if something isn't right, we’ll make it right – and cover the costs to do so!
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